Terms & Conditions

Clyde Marine Uniforms - Terms and Conditions

These terms and conditions do not affect your statutory rights

These terms & conditions relate to all orders placed on Clyde Marine Uniforms, Kintyre House, 209 Govan Road, Glasgow, G51 1HJ.

ACCEPTANCE

1.1 By completing our online order form you agree to these Terms and Conditions which form the only agreement between us.

VARIATION

2.1 Variation of these terms can only be made by us at anytime.

PRICE AND PAYMENT

3.1. The prices that apply to any order are those offered on our web site at the time of ordering.

3.2. All prices are subject to carriage and other charges as set out on the order form.

3.3. Full payment is due at the time of order.

DELIVERY

4.1 Deliveries can only be made to mainland UK addresses.

4.2 A delivery date will be advised on acceptance of your order.

4.3 We will normally deliver goods within 7 - 10 days.

4.4 Title of the goods will pass to you on full payment of the goods.

4.5 You must notify us within 10 days of the advised delivery date if you do not receive any of the goods.

4.6 Claims for damaged or short delivered goods will not be accepted unless notified on the delivery note.

CANCELLATION OF ORDERS

5.1 Items ordered and paid for will be treated as returns

5.2 Cancellations of special order or made to measure items can only be accepted where manufacture has not commenced.

5.3 Stock items that have been ordered in error can be returned only on receipt of a returns number from us. Such return requests must be made within 10 days of your receipt of goods and the goods must be received by us within 10 days of our issue of the returns number. These returns will be subject to a 20% restocking charge and the return carriage costs will be borne by you. Any returned goods that are un-saleable will not be credited.

FAULTY GOODS

6.1 In the event that goods are found to be faulty this must be reported to us within 3 days of receipt. Once returned, if found to be defective we will provide a replacement and reimburse return postage at standard rates.

LIABILITY

7.1 We will replace faulty goods at our expense but will not be liable for any labour cost, administrative cost, loss of profit or any other compensation arising from any problem relating to the goods.

7.2 Delivery times are given as a guide and we will not be liable for any loss or cost resulting from a late delivery.

7.3 We cannot be held liable for any failure or delay due to acts of God, strikes, fire, war, accidents, strikes, lock outs, foot and mouth restrictions or other contingencies outside our control.

7.4 Our web site contains a great number of measurements and details and these are offered as a guide only. If any measurement is found to be wrong and causes a problem for you we will replace or refund the value of the product but will not be liable for cost or compensation.

DISPUTES

8.1 Disputes arising from our supply shall be dealt with under Scottish Law.

8.2 These conditions do not affect your statutory rights.

WARRANTIES & SUITABILITY

9.1 Where a guarantee is given that exceeds your entitlement under UK Law such guarantees are offered by the product manufacturer and not Clyde Marine Uniforms. We will assist you in pursuing any claim you have under a manufacturers guarantee.

9.2 This site is published with the intention of assisting you, our customers and all information is provided in good faith. We cannot guarantee the accuracy of the information or suitability for purpose of any product. We, any of our staff or directors will not accept liability for any loss or damage arising from the use of this site or the information within it.

COPYRIGHT & TRADEMARKS

10.1 The information on this site is copyright of Clyde Marine Uniforms. You may copy the information for the sole purpose of ordering from us. Any other use of this site and its contents is prohibited without our written agreement.

10.2 Trade marks and names included in this site are owned by us or our suppliers and should not be used in a way that infringes on their holders rights.

ONLINE SECURITY & SAFETY

11.1 We will do our utmost to ensure that we deal with you in a safe way.

11.2 Our Computers system is protected by a firewall that is designed to prevent hackers from gaining access to our computer held records. We cannot guarantee that hackers will not break our security and will not accept any liability of any loss if such an event occurs.

11.3 We use anti virus software to scan all emails before transmission but we cannot be held responsible for any damage or loss arising from such an event occurring.